– What Martian Watches can be Amazon Alexa enabled via a firmware update on the watch?
Martian Passport line, Martian Victory line, Martian G2G line, Martian Active line, and Martian mVoice line.
Please follow the link to update your watch to Firmware v2.37 or above.


– I logged into my Amazon account on the Alexa page in the Martian app, but Alexa is not working.
Please check if you have downloaded the Alexa app on your phone, and log in with the same Amazon account.

Alexa App download: iOS / Android

Alexa app is currently only available in U.S and UK. If you are situated outside U.S, please configure Alexa through here.


– Can I also use Siri or Google Now together with Alexa when I choose?
Yes you can. On all Amazon Alexa enabled Martian Watches, short pressing the top button on your Martian Voice compatible watch will initiate Siri or Google Now depending on your phone, and long pressing the top button will initiate Alexa.


– How do I set up Alexa on my Martian App?
Please follow the Amazon Alexa Quick Connect Guide.


– Do I need to register a new Amazon account?
No, you do not need to register a new Amazon account. You can use your existing Amazon account.


– How do I log out my Alexa account?
You can log out your Alexa account in Martian mVoice App by going in to Settings > Amazon Alexa > Sign out.


– I have setup my music service, but got a response on my watch saying “Amazon music is not supported for this device”.
Yes, at the time Amazon Alexa is only authorized to play music through Amazon Echo and Dot devices that are tethered by Bluetooth to a compatible music sound system.


– Can I control smart home devices from my Martian Voice Smartwatches?
Yes, you can control smart home devices that are Amazon Alexa ready.


– How do I add a new Amazon Alexa Skill?
You can add a new Skill by saying “Alexa, enable _____(Skill name).”


– How do I set my device location?
You can set your location within Settings section of Amazon Alexa App. Go to “traffic” within the Setting menu to set your address.


– How do I setup my Calendar?
You can set your Calendar by saying “Alexa, add ____(action) to my Calendar.


– Can I order products from Amazon.com using Alexa?
Yes you can. To order products from Amazon.com, simply say “Alexa, add _____(item name) to my cart.
*An annual or 30-day free trial Amazon Prime membership and the payment method issued by a U.S. bank with a U.S. billing address in your 1-click setting is required.